Is Jira Training AI on Your Team's Confidential Work Data?
As of a policy that takes effect August 17, 2026, Atlassian defaults Jira and Confluence cloud customers into using their content to train Atlassian's AI products. Two data types are involved: de-identified metadata and the in-app content your team writes. Every plan can opt out of the in-app content in about five minutes (Admin, Security, Data contribution). Most plans below Enterprise cannot opt out of the metadata. Enterprise has both off by default.
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