PRIVACY POLICY
Effective Date: 2025-2-6
Last Updated: 2025-2-6
1. Introduction
Companion Intelligence ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, purchase our products, or use our services, including AI-powered functionalities.
2. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
Account Information: Username, password, and authentication data.
Technical Data: IP address, browser type, device information, and usage statistics.
AI Interaction Data: Any data input into CI’s cloud AI models and responses generated.
Cookies and Tracking Data: We use cookies and analytics tools to improve our services.
3. How We Use Your Information
We use your information to:
Process transactions and provide customer support.
Improve our services.
Comply with legal obligations.
Personalize user experiences and analyze trends.
Prevent fraud, abuse, or unauthorized access.
4. How We Share Your Information
We do not sell personal data. We may share information with:
Service Providers: Payment processors and hosting services.
Legal Authorities: If required by law, subpoena, or court order.
Business Transfers: In the case of a merger, sale, or acquisition.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your data.
Object to processing and request data portability.
Opt-out of marketing communications.
Withdraw consent where applicable.
To exercise your rights, contact info@companionintelligence.com.
7. California Consumer Privacy Act (CCPA) Notice
California residents have the right to:
Request details on personal data collection and sharing.
Request deletion of their data.
Opt-out of data sales (we do not sell personal data).
8. Changes to This Policy
We may update this Privacy Policy. Changes are effective upon posting. We will notify users of material changes via email or website notice.
Contact Information
For any questions regarding warranties, please contact:
Companion Intelligence Support
Email: support@companionintelligence.com
Companion Intelligence reserves the right to modify this policy at any time to ensure compliance with business operations and legal regulations.
California Consumer Privacy Act (CCPA) Compliance
CCPA Compliance Statement
Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal data:
Right to Know – Users may request details on what personal data we collect, how it is used, and whom it is shared with.
Right to Deletion – Users may request that we delete their personal data, subject to exceptions permitted by law.
Right to Opt-Out – Users may opt out of the sale or sharing of personal data.
Right to Access – Users may request a copy of their personal data in a portable format.
Right to Non-Discrimination – Users will not be discriminated against for exercising their CCPA rights.
To exercise these rights, users may contact info@companionintelligence.com.
Data Collection & AI Processing:
Our platform may collect user data for operational, security, and AI training purposes.
AI-generated outputs do not store or retain personal user data beyond their immediate processing window.
Any AI-assisted customer interactions are reviewed by human staff to ensure compliance with data protection regulations.
Companion Intelligence | Embodied Agent App
Effective Date: 10-27-2025
Last Updated: 10-27-2025
Companion Intelligence (“CI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information.
This Privacy Policy explains how we collect, use, store, and protect data when you interact with our augmented reality (“AR”) product, Embodied Agent, and when you visit our websites or related online services (collectively, the “Service”).
1. U.S. Scope and Governing Law
The Embodied Agent Service is intended solely for use by individuals located in the United States who are 18 years of age or older.
Companion Intelligence does not target or make the Service available to users in other countries.
All data processing and storage occur within the United States, and this Privacy Policy is governed by the laws of the State of California and applicable U.S. federal law.
2. Information We Collect
During active sessions, Embodied Agent may process limited data needed to deliver the AR experience:
Voice and Audio Input: Spoken commands and responses used to interact with the AI avatar.
Location Data: Approximate device location (city or region) to personalize context.
Usage Analytics: Non-identifying session metrics such as feature usage, performance, and interaction counts.
When you visit our website, we also collect limited information through cookies and similar technologies, as described in Section 10.
We do not collect personal information outside of active sessions, and we do not maintain persistent personal profiles.
3. How We Use Information
We use the information we collect for the following purposes only:
To operate, personalize, and improve Embodied Agent and related services.
To analyze performance and technical stability.
To maintain the safety, security, and integrity of our systems.
We do not use your data for advertising, profiling, or automated decision-making outside the context of your active session.
4. Data Storage and Retention
Storage: Data is processed and stored on Companion Intelligence’s managed infrastructure within secure U.S.-based facilities.
Retention: Data is retained only for the duration of the active session. When the session ends, all session data (voice, location, and usage analytics) is automatically deleted or anonymized.
Backups: No personal or identifying session data is included in persistent system backups.
5. Data Sharing and Third Parties
We do not sell, rent, or share your personal information with any third parties.
However, WebSpatial—the platform that may host or render AR environments—may collect information under its own privacy policy. Companion Intelligence is not responsible for the independent data collection or processing practices of third-party platforms.
6. Security
We implement reasonable technical, administrative, and physical safeguards to protect data handled through the Service, including:
Encrypted transmission and secure session management.
Role-based access controls and monitoring.
Automatic deletion or anonymization at session end.
Routine security reviews and vulnerability testing.
While no system is completely free of risk, CI’s infrastructure is designed to minimize data exposure and retain no unnecessary personal information.
7. Your Privacy Rights (U.S.)
Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and similar state privacy laws, you may exercise the following rights:
Right to Know: Request disclosure of the categories or specific pieces of personal information we have collected about you.
Right to Delete: Request deletion of personal information, subject to legal exceptions.
Right to Correct: Request correction of inaccurate information.
Right to Opt-Out: We do not sell or share personal information as defined under the CCPA.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To make a verified request, email support@companionintelligence.com with the subject line “U.S. Privacy Rights Request.”
Authorized agents may act on your behalf if you provide written permission.
8. Children’s Privacy
The Service is intended for users 18 years and older. CI does not knowingly collect or process data from minors.
If you believe a minor has accessed the Service, please contact support@companionintelligence.com so that data can be deleted promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect new legal or operational requirements.
The “Last Updated” date indicates the most recent revision.
Your continued use of the Service after updates constitutes acceptance of the revised Policy.
Contact Information
For any questions regarding warranties, please contact:
Companion Intelligence Support
Email: support@companionintelligence.com
Companion Intelligence reserves the right to modify this policy at any time to ensure compliance with business operations and legal regulations.
